Johnny Detail Privacy Policy

Information Johnny Detail Collects

This Johnny Detail Privacy Policy explains how we collect, use, protect, and share personal information, booking details, cookies, analytics data, and optional AI vehicle photo data when you visit johnnydetail.com or use our mobile and specialty detailing services.

Personal Information You Provide

When you submit booking forms, contact inquiries, or account registrations, we may collect your name, email address, phone number, address, and service request details (vehicle type, detailing preferences, location).

Vehicle Photos and AI Data Collection

If you participate in our optional AI data collection program (currently offering a 15% discount on detailing services), you may provide up to eight (8) photos of your vehicle plus basic vehicle details (make, model, year, condition, mileage). Participation requires explicit opt-in consent and is entirely voluntary.

Vehicle photos may incidentally include license plates, VINs, garage or driveway locations, faces, or personal objects. Before any AI training or sharing, Johnny Detail removes or obscures identifiable information (license plates, faces, addresses, and other personal details) wherever technically feasible. We do not intentionally collect or retain such identifiers for AI purposes.

Automatically Collected Website Usage Data

When you allow optional analytics, Google Analytics 4 measures visits and interactions, and Microsoft Clarity provides session recordings, heatmaps and interaction analytics on eligible anonymous pages. These providers receive device, browser, network and usage information, which can include identifiers and personal data. We do not promise that analytics data is anonymous. These services remain disabled until you allow them; Reject Optional or saving them off stops optional tracking, including tracking without cookies. Essential server and account operations continue to process information needed to deliver requested pages and services.

Cookies and Tracking Technologies

Our Cookie preferences tool contains a verified inventory of cookie names or patterns, owners, purposes, domains, durations and activation conditions. Not every item is used on every page:

• Essential and functional cookies: Drupal account/cart sessions, the Klaro consent choice, and preferences saved only when you use the related feature, such as the vehicle-offer dismissal or a PayPal funding option.
• Optional analytics cookies: Google Analytics 4 and Microsoft Clarity cookies are used only after you allow the corresponding service.
• Optional comments: Disqus comments load only after you allow them on a page that offers comments. Disqus may use storage on its own domains.
• Other browser storage: Device-local guide progress, administrative layout preferences, and a vehicle-photo handoff flag use local or session storage, not cookies, only when those features are used.

Use the floating Cookie preferences button to reopen your choices at any time. Accept All allows the listed optional services; Reject Optional blocks them; Customize Preferences lets you choose individual services, and Save Preferences applies those choices. Closing the preferences dialog without saving discards draft changes. Your saved consent choice lasts up to 180 days. Browser limits, cleared storage, or unavailable cookies may cause the tool to ask again.

Withdrawing consent removes matching first-party analytics cookies that this website can access. Johnny Detail cannot erase HttpOnly cookies or cookies owned by other websites. Use your browser controls to review or remove those cookies. Necessary account, cart, requested payment and functional storage remains available. Disqus comments, Google Analytics 4 and Microsoft Clarity are optional.

How Johnny Detail Uses Your Information

We use your information to:

• Provide and manage detailing services (scheduling, processing bookings, responding to inquiries, preparing for mobile or in-shop appointments).
• Administer the AI data collection program to improve our services and develop AI-driven insights (vehicle condition analysis, service optimization, market trends).
• Enhance website performance and user experience through analytics and heatmaps.
• Send service updates, promotional offers, or follow-up communications (only with your consent).
• Conduct research and analytics to optimize our business operations and offerings.

AI Data Collection Program

If you participate in our AI data collection program:

• Purpose: Vehicle photos and data are used to train AI models for improving detailing services, developing vehicle condition analysis tools, or providing anonymized datasets to third parties (e.g., automotive researchers or insurance industry partners).
• Consent: Participation is voluntary and requires explicit opt-in. This data is collected only with your explicit consent. You may revoke consent at any time.
• Withdrawal of Consent: You may withdraw consent at any time by emailing [email protected] with the subject line “AI Data Consent Withdrawal.” After receiving your request, Johnny Detail will stop collecting new AI program data from you and will delete identifiable AI program data unless retention is required by law or the data has already been fully anonymized and integrated into models.
• Anonymization: Photos and data are anonymized before use in AI training or sharing, removing identifiable information (license plates, personal details, faces, and location identifiers) where possible.
• Retention: Data is retained for up to 2 years unless you request deletion earlier or withdraw consent (subject to legal and technical retention limits for already-anonymized training data).
• Selling Personal Information: Johnny Detail does not sell personal information. Anonymized and aggregated vehicle data (with identifiers removed) may be shared with trusted partners for research or industry insights.

How Johnny Detail Shares Personal Information and AI Vehicle Data

We do not sell your personal information. We may share data with:

• Trusted Third-Party Providers: Service providers like Google Analytics, Microsoft Clarity, hosting providers, payment processors, or booking platforms (e.g., Cal.com) to operate our website and services. These providers are contractually obligated to protect your data and use it only for specified purposes.
• Payment Processors: When you pay for services, payment information is processed by secure third-party payment processors. Johnny Detail does not store full credit card numbers or sensitive payment details on our systems.
• AI Data Sharing: Anonymized, aggregated vehicle data (photos stripped of identifiable details, vehicle stats) may be shared with partners (automotive researchers, AI firms) for industry insights. No personally identifiable information is shared without your consent.
• Legal Requirements: We may disclose data if required by law, court order, or to protect our rights, safety, or property.

Your Privacy Rights and Choices

Depending on your location, you have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), the Texas Data Privacy and Security Act, and, where applicable, the EU General Data Protection Regulation (GDPR) for visitors from the European Economic Area.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information, including AI program data (subject to legal obligations and already-anonymized training data).
• Opt-Out: Opt out of data sharing for targeted advertising, marketing communications, or certain cookies/tracking (via our consent tool or browser settings).
• Non-Discrimination: We will not discriminate against you for exercising these rights.

How to submit a privacy request: Email [email protected] with the subject line “Privacy Request” (or “AI Data Consent Withdrawal” for AI program opt-outs). Include your name, contact information, and a clear description of your request. We will respond within 30 days (or as required by law) and may need to verify your identity before processing certain requests.

For cookie and browser-storage choices, use the floating Cookie preferences button to open the Klaro preferences dialog and verified inventory, or use your browser controls to review and clear stored data.

Data Security and Retention

We implement industry-standard technical and organizational measures to protect your information, including:

• Encryption for data transmission (HTTPS via Cloudflare).
• Secure storage for photos and vehicle data (anonymized where possible).
• Access controls and regular security audits.

However, no online system is 100% secure. We strive to protect your data but cannot guarantee absolute security. We retain personal information only as long as necessary for the purposes described or as required by law.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will promptly delete it.

International Data Transfers

Johnny Detail operates in the United States. If you access our site from outside the U.S., your data may be transferred to and processed in the U.S., subject to U.S. privacy laws. By using our services, you consent to this transfer. We take reasonable steps to protect your data in accordance with this policy regardless of location.

Third-Party Links

Our website may contain links to third-party sites (booking platforms, payment processors, social media). We are not responsible for their privacy practices. Please review their policies before providing information. We may link to authoritative resources such as the California Privacy Protection Agency or FTC privacy guidance where helpful for users.

Changes to This Privacy Policy

We may update this policy to reflect changes in technology, regulations, or business practices. Updates will be posted here with a revised date. If significant changes affect your rights, we will notify you via email or website notice (if you’ve provided contact details). Continued use of our site or services after updates constitutes acceptance of the revised policy.

Related Johnny Detail Policies

Read the Johnny Detail Terms & Conditions and the Johnny Detail Bookings & Refunds Policy for more information about service terms, scheduling, cancellations, and refunds.